SpotOn incident

Online Ordering

Critical Resolved View vendor source →

SpotOn experienced a critical incident on December 6, 2022 affecting SpotOn Online Ordering, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2022, 08:30 PM UTC
Resolved
Dec 06, 2022, 08:42 PM UTC
Duration
12m
Detected by Pingoru
Dec 06, 2022, 08:30 PM UTC

Affected components

SpotOn Online Ordering

Update timeline

  1. investigating Dec 06, 2022, 08:30 PM UTC

    We are currently investigating this issue.

  2. identified Dec 06, 2022, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2022, 08:38 PM UTC

    Some intermittent failures remain. Still working on resolution.

  4. resolved Dec 06, 2022, 08:42 PM UTC

    This incident has been resolved.