SpotOn incident

SpotOn's Integration with Fresh KDS is currently experiencing issues

Notice Resolved View vendor source →

SpotOn experienced a notice incident on September 19, 2024, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 08:01 PM UTC
Resolved
Sep 19, 2024, 08:27 PM UTC
Duration
25m
Detected by Pingoru
Sep 19, 2024, 08:01 PM UTC

Update timeline

  1. investigating Sep 19, 2024, 08:01 PM UTC

    SpotOn's Integration with Fresh KDS is currently experiencing issues and orders are not getting to the KDS. We have identified the problem and corrective actions are underway.

  2. monitoring Sep 19, 2024, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2024, 08:27 PM UTC

    Issue has been resolved and full functionality has been restored to the FreshKDS service.