SpotOn incident

Restaurant reporting is degraded

Minor Resolved View vendor source →

SpotOn experienced a minor incident on November 12, 2024 affecting SpotOn Reporting and SpotOn Restaurant Dashboard, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 04:15 PM UTC
Resolved
Nov 12, 2024, 04:49 PM UTC
Duration
34m
Detected by Pingoru
Nov 12, 2024, 04:15 PM UTC

Affected components

SpotOn ReportingSpotOn Restaurant Dashboard

Update timeline

  1. investigating Nov 12, 2024, 04:15 PM UTC

    We have identified an issue where restaurant reporting is degraded. This is visible for some merchants in close report summaries and labor reports. We are investigating now.

  2. resolved Nov 12, 2024, 04:49 PM UTC

    This incident has been resolved. Close report summaries and labor reports are operational again.