SpotOn incident

3rd party ordering degraded

Minor Resolved View vendor source →

SpotOn experienced a minor incident on November 13, 2024, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 06:20 PM UTC
Resolved
Nov 13, 2024, 09:05 PM UTC
Duration
2h 45m
Detected by Pingoru
Nov 13, 2024, 06:20 PM UTC

Update timeline

  1. investigating Nov 13, 2024, 06:20 PM UTC

    We are investigating an issue impacting ordering with 3rd party integrations. Will provide updates as they become available.

  2. identified Nov 13, 2024, 07:00 PM UTC

    We have identified a culprit and are working to resolve the issue.

  3. identified Nov 13, 2024, 07:39 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 13, 2024, 08:47 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Nov 13, 2024, 09:05 PM UTC

    This incident has been resolved.