SpotOn incident

Apple Pay for Online Ordering Degradation

Minor Resolved View vendor source →

SpotOn experienced a minor incident on December 18, 2024 affecting SpotOn Online Ordering, lasting 5h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 10:54 PM UTC
Resolved
Dec 19, 2024, 04:39 AM UTC
Duration
5h 44m
Detected by Pingoru
Dec 18, 2024, 10:54 PM UTC

Affected components

SpotOn Online Ordering

Update timeline

  1. identified Dec 18, 2024, 10:54 PM UTC

    Currently Apple Pay is not working for SpotOn Online Ordering or QR Ordering. Until resolved, we've removed this payment option for all diners placing online orders. No other payment methods are impacted.

  2. identified Dec 19, 2024, 12:04 AM UTC

    We have identified the issue and are continuing to work on a solution

  3. identified Dec 19, 2024, 04:02 AM UTC

    We are continuing to work on the resolution and get ApplePay back up and running!

  4. resolved Dec 19, 2024, 04:39 AM UTC

    This incident has been resolved and ApplePay is now accepted for Online Ordering payments