SpotMe incident

euadmin4.4pax.com/api/v1/isup not responding

Notice Resolved View vendor source →

SpotMe experienced a notice incident on August 1, 2017, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2017, 10:34 PM UTC
Resolved
Aug 02, 2017, 12:34 AM UTC
Duration
2h
Detected by Pingoru
Aug 01, 2017, 10:34 PM UTC

Update timeline

  1. investigating Aug 01, 2017, 10:34 PM UTC

    At the moment we are experiencing issues with one of our servers - euadmin4. There is an ongoing investigation with the cloud provider. Yours Cloud Operations team

  2. investigating Aug 01, 2017, 10:43 PM UTC

    Server has been rebooted and the service is restored. Investigations are ongoing.

  3. resolved Aug 02, 2017, 12:34 AM UTC

    The cloud provider engineering team have found a hardware problem. A hardware replacement will take place