SpotMe experienced a minor incident on June 17, 2018 affecting Singapore, lasting 6h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2018, 11:57 PM UTC
Hello, Two of our APAC servers apadmin1.4pax.com and approd1.4pax.com are unreachable from some locations in Europe and USA. We're working with our hosting provider & Internet providers to identify the reason for this partial network outage and in the meantime traffic has been switched to redundant approd2.4pax.com server. Thank you for your patience! SpotMe Cloud Operations Team
- investigating Jun 18, 2018, 06:38 AM UTC
Hello, we've managed to fully restore the connectivity to all our APAC servers. We will work with our providers to identify and resolve the root cause for the outage. Thank you for your understanding, SpotMe Cloud Operations Team
- resolved Jun 18, 2018, 06:38 AM UTC
This incident has been resolved.