SpotMe incident

euprod6.4pax.com outage

Major Resolved View vendor source →

SpotMe experienced a major incident on June 22, 2018 affecting EU (Germany), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2018, 09:48 AM UTC
Resolved
Jun 22, 2018, 10:21 AM UTC
Duration
32m
Detected by Pingoru
Jun 22, 2018, 09:48 AM UTC

Affected components

EU (Germany)

Update timeline

  1. investigating Jun 22, 2018, 09:48 AM UTC

    Hello, One of our cloud servers: euprod6.4pax.com is unreachable. We're working with our hosting provider to identify the reason for this outage and in the meantime traffic has been switched to redundant euprod5.4pax.com server. Thank you for your patience! SpotMe Cloud Operations Team

  2. resolved Jun 22, 2018, 10:21 AM UTC

    Hello, The incident has been resolved as euprod6.4pax.com is back up and fully operating. We currently are performing root cause analysis. SpotMe Cloud Operations Team