SpotMe incident

Network issues - approd4.4pax.com

Major Resolved View vendor source →

SpotMe experienced a major incident on November 20, 2018 affecting Singapore, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2018, 11:26 PM UTC
Resolved
Nov 20, 2018, 11:46 PM UTC
Duration
19m
Detected by Pingoru
Nov 20, 2018, 11:26 PM UTC

Affected components

Singapore

Update timeline

  1. investigating Nov 20, 2018, 11:26 PM UTC

    Hello, we're experiencing network connectivity issues with one of our APAC servers - approd4.4pax.com. We're currently working on identifying the issue. Traffic has been switched to redundant servers, so all events will remain fully accessible. SpotMe Cloud Operations Team

  2. resolved Nov 20, 2018, 11:46 PM UTC

    Hello, we've successfully restored the network connectivity to approd4.4pax.com and all services running on it are operational. SpotMe Cloud Operations Team