SpotMe experienced a minor incident on October 9, 2019 affecting EU (Germany), lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
EU (Germany)
Update timeline
- investigating Oct 09, 2019, 06:25 PM UTC
Hello, we're observing partial packet loss to one of our Europe servers - euadmin7.4pax.com. We're actively investigating the issue and the impact. Updates will follow shortly. Please accept our sincere apologies for any inconvenience caused. SpotMe Cloud Operations team
- resolved Oct 09, 2019, 07:18 PM UTC
Hello, we're happy to inform you that euadmin7.4pax.com is now functioning normally. The issue was caused by a network degradation in a data center in Amsterdam. Further investigation and analysis will follow up. SpotMe Cloud Operations Team