SpotMe experienced a minor incident on June 29, 2021 affecting Android app and iOS app and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Android appiOS appUSWeb appBackstage
Update timeline
- investigating Jun 29, 2021, 03:39 PM UTC
Dear Customers, We're currently experiencing issues with our servers in the US that are affecting both Backstage and applications. We are investigating issues. We will provide an update when these are resolved. We are truly sorry for the inconvenience. SpotMe Cloud Operations team
- identified Jun 29, 2021, 04:00 PM UTC
Dear Customers, We have found what caused the issue and are actively working on a fix. SpotMe Cloud Operations team
- resolved Jun 29, 2021, 04:23 PM UTC
Dear Customers, We are happy to inform you that the Platform is now fully operational. SpotMe Cloud Operations team