SpotMe experienced a major incident on August 30, 2021 affecting US, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Aug 30, 2021, 08:18 AM UTC
Dear Customers, we would like to inform you that we are currently experiencing issues with the database layer in the US region. The issue has been identified and we are actively working on restoring all functionalities of the platform. We are sorry for the inconvenience. SpotMe Cloud Operations Team
- identified Aug 30, 2021, 08:25 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 30, 2021, 09:51 AM UTC
Hello, we are happy to inform you that the issue we had with the US region is now fully resolved. SpotMe Cloud Operations Team