SpotMe experienced a major incident on September 1, 2021 affecting US, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2021, 04:12 PM UTC
Hello, We have encountered a sudden load surge on our servers at around 17:08 CEST. Although we have pinpointed the issue and have fixed it, we still observe slowness in some areas of our apps. We are therefore continuing carefully monitoring and investigating the situation. We are truly sorry for the inconvenience. SpotMe Cloud Operations Team
- investigating Sep 01, 2021, 05:09 PM UTC
Hello, we would like to inform you that currently we are experiencing severe performance degradation in the US region, which could also impact access to workspaces via Backstage CMS and other apps. We are working actively on restoring the functionality of the platform. SpotMe Cloud Operations Team
- resolved Sep 01, 2021, 07:32 PM UTC
Hello, we are happy to inform you that the issue we had is now resolved. The platform is fully operational and all workspaces are now accessible. We would like to extend our sincere apologies for the inconveniences this issue caused. SpotMe Cloud Operations Team