SpotMe incident

Delays in email delivery

Minor Resolved View vendor source →

SpotMe experienced a minor incident on March 16, 2023 affecting Backstage, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 09:31 PM UTC
Resolved
Mar 16, 2023, 10:09 PM UTC
Duration
37m
Detected by Pingoru
Mar 16, 2023, 09:31 PM UTC

Affected components

Backstage

Update timeline

  1. investigating Mar 16, 2023, 09:31 PM UTC

    We are currently experiencing delays in email sending due to an issue with our third-party provider. Our team is actively working with the provider to resolve the issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. We will continue to update our status page with more information as it becomes available.

  2. monitoring Mar 16, 2023, 09:54 PM UTC

    Email sending delays caused by our third-party provider have been mostly resolved. We’re closely monitoring the situation to ensure everything stays stable. Thank you for your understanding.

  3. resolved Mar 16, 2023, 10:09 PM UTC

    The delays in email sending caused by our third-party provider have been fully resolved. We apologize for any inconvenience this may have caused and appreciate your patience.