SpotMe incident

euprod7.4pax.com, euprod8.4pax.com unreachable

Notice Resolved View vendor source →

SpotMe experienced a notice incident on September 9, 2018, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2018, 12:59 AM UTC
Resolved
Sep 09, 2018, 03:18 AM UTC
Duration
2h 19m
Detected by Pingoru
Sep 09, 2018, 12:59 AM UTC

Update timeline

  1. investigating Sep 09, 2018, 12:59 AM UTC

    Hello, Two of our Europe servers euprod7.4pax.com, euprod8.4pax.com is currently experiencing network issues. We're investigating with our service providers to identify and resolve the issue. Traffic to all events has been switch to redundant servers. SpotMe Cloud Operations Team.

  2. resolved Sep 09, 2018, 03:18 AM UTC

    Hello, we've managed to restore the availability of the servers - euprod7.4pax.com and euprod8.4pax.com. We will continue the investigation with our service providers to identify the root cause of the outage. We're sorry for any inconvenience caused. SpotMe Cloud Operations Team