SpotMe experienced a notice incident on November 6, 2018, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 06, 2018, 10:19 AM UTC
Hello, We're experiencing issues with one of our servers - chadmin2.4pax.com. Initial investigations indicates that an issue with the database service on the server. We're currently working on resolving the issue. We'd like to apologize for any inconvenience caused. SpotMe Cloud Operations Team
- monitoring Nov 06, 2018, 10:27 AM UTC
Hello, we've restored the normal operation of chadmin2.4pax.com. The service which failed has been fixed. We will monitor the server closely in next few hours. SpotMe Cloud Operation Team
- monitoring Nov 06, 2018, 12:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 06, 2018, 01:30 PM UTC
Hello, we have confirmed that all services hosted by chadmin2.4pax.com are functional and back to normal. SpotMe Cloud Operation Team