SpotMe experienced a major incident on January 31, 2019 affecting Singapore, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Singapore
Update timeline
- investigating Jan 31, 2019, 11:13 AM UTC
Hello, we're experiencing network connectivity issues with one of our APAC servers - approd3.4pax.com. We're currently working on identifying the issue. Traffic has been switched to redundant servers, so all events remain fully accessible. SpotMe Cloud Operations Team
- resolved Jan 31, 2019, 01:04 PM UTC
Hello, we'd like to inform that we managed to restore connectivity to our approd3.4pax.com server. We're still working with our providers on investigation for the root cause of the outage. SpotMe Cloud Operations Team