SpotMe incident

Network connectivity issues - approd4.4pax.com [APAC]

Major Resolved View vendor source →

SpotMe experienced a major incident on February 7, 2019 affecting Singapore, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2019, 10:48 AM UTC
Resolved
Feb 07, 2019, 11:18 AM UTC
Duration
30m
Detected by Pingoru
Feb 07, 2019, 10:48 AM UTC

Affected components

Singapore

Update timeline

  1. investigating Feb 07, 2019, 10:48 AM UTC

    Hello, we're currently experiencing network connectivity issues with one of our APAC servers - approd4.4pax.com. Traffic has been switched to redundant servers and all events remain fully accessible. SpotMe Cloud Operations Team

  2. resolved Feb 07, 2019, 11:18 AM UTC

    Hello, we'd like to inform that we managed to restore connectivity to our approd4.4pax.com server. We're still working with our providers on investigation for the root cause of the outage. SpotMe Cloud Operations Team