SpotMe incident

Web app issue

Minor Resolved View vendor source →

SpotMe experienced a minor incident on January 23, 2020 affecting Web app, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2020, 12:52 PM UTC
Resolved
Jan 23, 2020, 02:57 PM UTC
Duration
2h 4m
Detected by Pingoru
Jan 23, 2020, 12:52 PM UTC

Affected components

Web app

Update timeline

  1. identified Jan 23, 2020, 12:52 PM UTC

    Dear Valued Customer, We are currently facing an important performance issue with our Web app that results in a very slow loading of the user interface during its first initial launch (activation). A fix is currently being prepared to resolve this issue and our teams are further investigating to ensure a full resolution of this issue. We thank you in advance for your patience and understanding, Kind regards, SpotMe Cloud Operations team

  2. resolved Jan 23, 2020, 02:57 PM UTC

    This incident has been resolved.