SpotMe experienced a minor incident on March 21, 2025 affecting Android app, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 21, 2025, 03:57 PM UTC
We’re currently experiencing an issue on Android devices caused by a recent update to Android System WebView rolled out by Google. This update may cause certain pages in the Android mobile app to stop loading, which in turn may affect the overall functionality. The app might appear unresponsive, even though it doesn’t crash or show an error. Restarting the app may temporarily help, but the issue can return when accessing specific content or locations within the app. We're working closely with Google, which has acknowledged the issue and is investigating it with the highest priority (P1). We’ll keep you informed and share updates as soon as a permanent fix has been released. If your Android app is affected by this issue, we recommend directing users to use the SpotMe WebApp on their mobile phone browser instead of the native app. Thank you for your patience and understanding.
- resolved Mar 24, 2025, 04:08 PM UTC
Google provided us with a workaround for the issue, which required code changes to the SpotMe Android container. These modifications were implemented over the weekend, and the resulting build has successfully passed a full QA cycle confirming the issue has been resolved. All containers are currently being built and rolled out. If you still encounter any issues or require an express update of your container, please reach out to our support team.