SpotMe incident

Android App – Business card scanning feature issue

Minor Resolved View vendor source →

SpotMe experienced a minor incident on April 16, 2025 affecting Android app, lasting 21h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 11:35 AM UTC
Resolved
Apr 17, 2025, 08:46 AM UTC
Duration
21h 10m
Detected by Pingoru
Apr 16, 2025, 11:35 AM UTC

Affected components

Android app

Update timeline

  1. identified Apr 16, 2025, 11:35 AM UTC

    We have identified an issue affecting the Business Card QR code scanning feature on all Android apps running version 2.32.0 and above. This issue may cause the app to crash when using the feature and a fix is currently being rolled out through an app update. We recommend updating to the latest version as soon as it becomes available.

  2. monitoring Apr 16, 2025, 02:18 PM UTC

    A fix has been deployed to address the issue affecting the Business Card QR code scanning feature on Android apps version 2.32.0 and above. This issue was causing crashes when using the feature. The updated version (2.34.1) is now rolling out. We recommend users update to version 2.34.1 as soon as it becomes available in their app store.

  3. resolved Apr 17, 2025, 08:46 AM UTC

    The issue affecting the Business Card QR code scanning feature on Android (v2.32.0+) has been resolved in version 2.34.1. We recommend updating to the latest version.