SpotMe Outage History
SpotMe is up right nowPingoru has recorded 50 incidents for SpotMe: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 516 (0%) |
Incidents, newest first
Notice January 9, 2026 Backstage Chat Support issue 32m Backstage
Started Jan 09, 2026, 08:26 PM UTC· resolved Jan 09, 2026, 08:58 PM UTC
- identified Jan 09, 2026, 08:26 PM UTC
We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at [email protected]. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
- resolved Jan 09, 2026, 08:58 PM UTC
The issues with our Backstage Chat Support have been resolved, and the service is now back to normal. Thank you for your patience.
Minor October 29, 2025 Video Breakouts unavailable 2h 9m Android app, iOS app, Web app, Backstage
Started Oct 29, 2025, 05:29 PM UTC· resolved Oct 29, 2025, 07:39 PM UTC
- identified Oct 29, 2025, 05:29 PM UTC
We have identified an issue causing Video Breakouts to be unavailable, related to a third-party service dependency. We will provide updates as more information becomes available.
- identified Oct 29, 2025, 05:33 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 29, 2025, 07:39 PM UTC
Video Breakouts have been restored. We will continue to monitor the service. We apologize for any inconvenience this may have caused.
Minor April 16, 2025 Android App – Business card scanning feature issue 21h 10m Android app
Started Apr 16, 2025, 11:35 AM UTC· resolved Apr 17, 2025, 08:46 AM UTC
- identified Apr 16, 2025, 11:35 AM UTC
We have identified an issue affecting the Business Card QR code scanning feature on all Android apps running version 2.32.0 and above. This issue may cause the app to crash when using the feature and a fix is currently being rolled out through an app update. We recommend updating to the latest version as soon as it becomes available.
- monitoring Apr 16, 2025, 02:18 PM UTC
A fix has been deployed to address the issue affecting the Business Card QR code scanning feature on Android apps version 2.32.0 and above. This issue was causing crashes when using the feature. The updated version (2.34.1) is now rolling out. We recommend users update to version 2.34.1 as soon as it becomes available in their app store.
- resolved Apr 17, 2025, 08:46 AM UTC
The issue affecting the Business Card QR code scanning feature on Android (v2.32.0+) has been resolved in version 2.34.1. We recommend updating to the latest version.
Minor March 21, 2025 Android Issue – Ongoing WebView Issue 3d Android app
Started Mar 21, 2025, 03:57 PM UTC· resolved Mar 24, 2025, 04:08 PM UTC
- identified Mar 21, 2025, 03:57 PM UTC
We’re currently experiencing an issue on Android devices caused by a recent update to Android System WebView rolled out by Google. This update may cause certain pages in the Android mobile app to stop loading, which in turn may affect the overall functionality. The app might appear unresponsive, even though it doesn’t crash or show an error. Restarting the app may temporarily help, but the issue can return when accessing specific content or locations within the app. We're working closely with Google, which has acknowledged the issue and is investigating it with the highest priority (P1). We’ll keep you informed and share updates as soon as a permanent fix has been released. If your Android app is affected by this issue, we recommend directing users to use the SpotMe WebApp on their mobile phone browser instead of the native app. Thank you for your patience and understanding.
- resolved Mar 24, 2025, 04:08 PM UTC
Google provided us with a workaround for the issue, which required code changes to the SpotMe Android container. These modifications were implemented over the weekend, and the resulting build has successfully passed a full QA cycle confirming the issue has been resolved. All containers are currently being built and rolled out. If you still encounter any issues or require an express update of your container, please reach out to our support team.