Spotlightr incident

Youtube streaming servers

Minor Resolved View vendor source →

Spotlightr experienced a minor incident on October 7, 2021 affecting Video Player, lasting 3d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2021, 02:36 PM UTC
Resolved
Oct 11, 2021, 08:03 AM UTC
Duration
3d 17h
Detected by Pingoru
Oct 07, 2021, 02:36 PM UTC

Affected components

Video Player

Update timeline

  1. identified Oct 07, 2021, 02:36 PM UTC

    We've identified an issue with the Youtube streaming servers that is affecting some Youtube videos linked to Spotlightr. This is only affecting some videos linked from Youtube. Videos uploaded to Spotlightr storage are not affected. If your linked Youtube video is affected, it will display a message that the "media could not be loaded". Or it will take up to 15 seconds for the video to play. The issue is with Youtube so we are monitoring it to see if/when the issue is resolved.

  2. identified Oct 08, 2021, 11:43 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 08, 2021, 12:31 PM UTC

    Updating all YT request with appropriate viewer geographical data that should minimize errors as well as have unforeseen benefit of speeding up streamins.

  4. monitoring Oct 08, 2021, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 11, 2021, 08:03 AM UTC

    This incident has been resolved.