Spotlight incident

Website issues for performers and agents

Notice Resolved View vendor source →

Spotlight experienced a notice incident on August 18, 2021, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 11:40 AM UTC
Resolved
Aug 18, 2021, 02:44 PM UTC
Duration
3h 4m
Detected by Pingoru
Aug 18, 2021, 11:40 AM UTC

Update timeline

  1. investigating Aug 18, 2021, 11:40 AM UTC

    We're aware that some performers may be unable to log into their Spotlight accounts, and some agents may be seeing errors when trying to submit clients. We are working on resolving these issues as a matter of urgency.

  2. resolved Aug 18, 2021, 02:44 PM UTC

    This incident has been resolved.