Spotlight experienced a notice incident on May 16, 2022, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 16, 2022, 10:01 AM UTC
We are currently experiencing a technical issue on the Myaccount home page. Due to this, renewing or reactivating your membership online will not be available. We are currently working hard to resolve this, and you can still pay for your membership by card by calling us on 020 7437 7631. We apologise for any inconvenience.
- resolved May 16, 2022, 02:19 PM UTC
This incident has been resolved.