Spotlight incident

Payment Issues

Notice Resolved View vendor source →

Spotlight experienced a notice incident on December 20, 2023, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 10:27 AM UTC
Resolved
Dec 20, 2023, 11:32 AM UTC
Duration
1h 5m
Detected by Pingoru
Dec 20, 2023, 10:27 AM UTC

Update timeline

  1. investigating Dec 20, 2023, 10:27 AM UTC

    We are currently investigating an issue related to payments across Direct Debit and card payments.

  2. monitoring Dec 20, 2023, 11:32 AM UTC

    We believe the situation is now resolved, we will continue to monitor.

  3. resolved Dec 20, 2023, 11:32 AM UTC

    This incident has been resolved.