Spotlight incident

Reports of Error Messages

Notice Resolved View vendor source →

Spotlight experienced a notice incident on May 22, 2024, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 04:16 PM UTC
Resolved
May 30, 2024, 04:07 PM UTC
Duration
7d 23h
Detected by Pingoru
May 22, 2024, 04:16 PM UTC

Update timeline

  1. investigating May 22, 2024, 04:16 PM UTC

    We are currently investigating an issue where some members are reporting error messages whilst signed into their account. Whilst we look into the cause of the issue, our Support team have suggested a fix to help in the meantime: https://support.spotlight.com/hc/en-us/articles/17037914782477-Performer-Support-Receiving-Error-Message-on-Spotlight

  2. resolved May 30, 2024, 04:07 PM UTC

    This incident has been resolved.