Spotify incident

Downtime May 13th: Support Site not working

Critical Resolved View vendor source →

Spotify experienced a critical incident on May 13, 2026 affecting Service, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 12:42 PM UTC
Resolved
May 13, 2026, 01:31 PM UTC
Duration
48m
Detected by Pingoru
May 13, 2026, 12:42 PM UTC

Affected components

Service

Update timeline

  1. investigating May 13, 2026, 12:42 PM UTC

    We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".

  2. resolved May 13, 2026, 01:31 PM UTC

    Status changed to: Fixed