Spotify incident

Basic plans Users are getting ads

Major Resolved View vendor source →

Spotify experienced a major incident on March 19, 2026 affecting Service, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 07:29 AM UTC
Resolved
Mar 26, 2026, 07:29 AM UTC
Duration
7d
Detected by Pingoru
Mar 19, 2026, 07:29 AM UTC

Affected components

Service

Update timeline

  1. investigating Mar 19, 2026, 07:29 AM UTC

    We've received some reports about Basic plans users who noticed they're getting ads and their accounts appear as Free on the mobile app, but the account overview does show they're Premium. We're currently investigating this behavior.

  2. resolved Mar 26, 2026, 07:29 AM UTC

    Status changed to: Fixed