Spotify incident

Smart Shuffle feature missing on playlists

Major Resolved View vendor source →

Spotify experienced a major incident on March 21, 2026 affecting Service, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 07:39 AM UTC
Resolved
Mar 28, 2026, 07:39 AM UTC
Duration
7d
Detected by Pingoru
Mar 21, 2026, 07:39 AM UTC

Affected components

Service

Update timeline

  1. investigating Mar 21, 2026, 07:39 AM UTC

    We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.

  2. resolved Mar 28, 2026, 07:39 AM UTC

    Status changed to: Fixed