Spotify incident

Custom Order sorting option missing inside folders

Major Resolved View vendor source →

Spotify experienced a major incident on April 11, 2026 affecting Service, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 10:19 AM UTC
Resolved
Apr 18, 2026, 10:19 AM UTC
Duration
7d
Detected by Pingoru
Apr 11, 2026, 10:19 AM UTC

Affected components

Service

Update timeline

  1. investigating Apr 11, 2026, 10:19 AM UTC

    We’ve recently received reports from users noticing that the Custom Order sorting option is missing inside folders on both Android and iOS.

  2. resolved Apr 18, 2026, 10:19 AM UTC

    Status changed to: Fixed