SportsEngine incident

SE Motion and SwimOffice Degraded Performance

Minor Resolved View vendor source →

SportsEngine experienced a minor incident on November 19, 2023 affecting SportsEngine Motion US, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2023, 01:55 PM UTC
Resolved
Nov 19, 2023, 06:34 PM UTC
Duration
4h 39m
Detected by Pingoru
Nov 19, 2023, 01:55 PM UTC

Affected components

SportsEngine Motion US

Update timeline

  1. investigating Nov 19, 2023, 01:55 PM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2023, 02:04 PM UTC

    We have identified an issue with a third-party provider and are working with them to fix it.

  3. identified Nov 19, 2023, 03:05 PM UTC

    We are continuing to work with our third-party provider on a fix.

  4. identified Nov 19, 2023, 05:22 PM UTC

    We have identified a fix for the issue and are working on implementing it.

  5. identified Nov 19, 2023, 05:53 PM UTC

    SportsEngine Motion has now been fixed.

  6. resolved Nov 19, 2023, 06:34 PM UTC

    SwimOffice US has now been fixed. All services are operational.