SportsEngine experienced a minor incident on March 19, 2024 affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Update timeline
- investigating Mar 19, 2024, 03:42 PM UTC
At this time, we are experiencing issues with SportsEngine HQ - causing intermittent performance issues when trying to access the platform. Our team is investigating the issue and working to resolve as quickly as possible.
- investigating Mar 19, 2024, 04:06 PM UTC
We are seeing performance return to normal, and our team will continue to monitor.
- resolved Mar 19, 2024, 06:24 PM UTC
This issue has been resolved.