SportsEngine incident

SportsEngine Sites and Registration Degraded

Minor Resolved View vendor source →

SportsEngine experienced a minor incident on January 10, 2025 affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 03:25 PM UTC
Resolved
Jan 10, 2025, 03:57 PM UTC
Duration
31m
Detected by Pingoru
Jan 10, 2025, 03:25 PM UTC

Affected components

Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations

Update timeline

  1. investigating Jan 10, 2025, 03:25 PM UTC

    At this time, you may experience issues with the SportsEngine HQ platform. We are diligently working on the issue and will have it resolved as quickly as possible.

  2. monitoring Jan 10, 2025, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2025, 03:57 PM UTC

    This incident has been resolved.