Splunk OnCall incident

Slack Integration Re-authorization

Minor Resolved View vendor source →

Splunk OnCall experienced a minor incident on January 15, 2021 affecting Chat integration - Slack, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2021, 05:50 PM UTC
Resolved
Jan 16, 2021, 12:11 AM UTC
Duration
6h 20m
Detected by Pingoru
Jan 15, 2021, 05:50 PM UTC

Affected components

Chat integration - Slack

Update timeline

  1. investigating Jan 15, 2021, 05:50 PM UTC

    Currently experiencing an issue with Slack integration re-authorization on the integrations page. Please do not attempt to reauthorize at this moment. We are investigating this issue and will provide updates as soon as possible.

  2. identified Jan 15, 2021, 06:17 PM UTC

    This Slack re-authentication issue has been identified. Please continue to NOT REAUTHENTICATE on the integrations page. If you are experiencing an issue with your Slack integration, please reach out to [email protected] for immediate help. Thanks for your patience while we continue to work on this issue to resolution!

  3. investigating Jan 15, 2021, 07:57 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 15, 2021, 08:01 PM UTC

    We continue to work on this identified issue and hope to have a fix implemented soon. Please reach out to [email protected] with any questions regarding your Slack integration. Thanks again for your patience while we work towards a resolution.

  5. resolved Jan 16, 2021, 12:11 AM UTC

    Thanks for your patience! A fix has been implemented for Slack. If you continue to experience any problems with your integration please do not hesitate to reach out us: [email protected].