Splunk OnCall incident
Splunk On-Call Reporting Data Temporarily Delayed - UI and API
Splunk OnCall experienced a minor incident on June 24, 2021 affecting API and Reporting, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2021, 02:39 AM UTC
Alert ingestion, incident creation, and notifications are unaffected and operating normally. The availability of newly occurring data in our reporting user interfaces as well as our reporting API is currently delayed beyond the expected amount. Recent events may not be available for viewing in reports or accessible via API. More precise details will be shared in subsequent updates. We are actively working to resolve this issue as quickly as possible. Use the "Subscribe to Updates" option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, our support team is standing by to respond via email [email protected] or submit the form on our Contact Support page (https://victorops.com/contact-support/).
- identified Jun 24, 2021, 03:17 AM UTC
The issue has been identified and a fix is being implemented. Apologies for the inconvenience and thank you for your patience.
- monitoring Jun 24, 2021, 05:00 AM UTC
A fix has been implemented and we are now monitoring.
- resolved Jun 24, 2021, 05:04 AM UTC
This incident has been resolved. Reporting UI and Reporting API are operational. Thanks for your patience while we worked this issue to resolution.