Splunk OnCall incident

Support Access via In-Product Live Chat

Minor Resolved View vendor source →

Splunk OnCall experienced a minor incident on December 5, 2022 affecting Chat integration - Omni-Channel (In-product Chat), lasting 19h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:15 PM UTC
Resolved
Dec 06, 2022, 03:30 PM UTC
Duration
19h 14m
Detected by Pingoru
Dec 05, 2022, 08:15 PM UTC

Affected components

Chat integration - Omni-Channel (In-product Chat)

Update timeline

  1. investigating Dec 05, 2022, 08:15 PM UTC

    Apologies for this inconvenience! Currently, our in-product Live Chat feature is experiencing issues. We are investigating. For immediate Support, please use the Splunk Support Portal (https://login.splunk.com/) or the Call Center: https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support

  2. resolved Dec 06, 2022, 03:30 PM UTC

    Thanks for your patience while we worked this issue to the ground. Chat has returned to fully operational status.