Splunk OnCall incident
Splunk On-Call is experiencing Isolated challenges related to loading the Incident Page for large instances
Splunk OnCall experienced a minor incident on January 24, 2024 affecting Web Client (Portal), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2024, 05:30 PM UTC
Splunk On-Call is currently experiencing an isolated disruption to the Incident Page for large instances. We are actively working to resolve this issue as quickly as possible. Please use the Subscribe to Updates option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, you may contact our support team as outlined here: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/ Thank you for your patience while we work this issue to ground.
- investigating Jan 24, 2024, 05:31 PM UTC
We are continuing to investigate this issue.
- identified Jan 24, 2024, 05:57 PM UTC
The issue has been identified and a fix is being implemented. Please stay tuned for further updates.
- resolved Jan 24, 2024, 06:47 PM UTC
This incident has been resolved. All systems are operational. If you're still experiencing an issue with loading large lists of on-call users in the Incident tab under "Team: All Teams" please refresh the page and give it a few seconds. If the problem continues, please reach out to On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/