Splunk OnCall experienced a minor incident on September 13, 2019 affecting Webhooks, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2019, 01:20 AM UTC
We are actively investigating challenges with our JIRA Webhook Integration. We will continue to update our status page as additional information arrives. Apologies for any unintended inconvenience. Please contact the VictorOps + Splunk Support Team if you have any immediate questions: [email protected] Updates to follow.
- identified Sep 13, 2019, 03:13 AM UTC
We have identified the issue (JIRA configuration change) and are actively working on a resolution. Please contact the VictorOps + Splunk Support Team if you have any immediate questions: [email protected] Additional updates to follow.
- monitoring Sep 13, 2019, 04:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 13, 2019, 04:58 AM UTC
Due to modifications Atlassian made to comply with GDPR, changes were needed to be implemented to accpet these modifications. We've been actively monitoring the implemented fix and the overall issue. Based on positive technical observations, we're moving this incident from Monitoring to Resolved. Thank you for your patience during this time. Please contact the VictorOps + Splunk Support Team if you have any immediate questions: [email protected]