Splunk OnCall incident
On-Call is currently experiencing Web Client page loading issues in some regions
Splunk OnCall experienced a minor incident on May 31, 2024 affecting Web Client (Portal), lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2024, 01:25 PM UTC
Please bear with us while we investigate this issue—impacted pages: Users, Settings, Teams. Updates to follow. We apologize for this inconvenience. Please reach out to On-Call Support with any questions. https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/
- monitoring May 31, 2024, 02:17 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for this inconvenience. If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/ Updates to follow.
- monitoring May 31, 2024, 03:59 PM UTC
Our recent fix has resolved much of the issue, but we will remain in a monitoring state for more testing. If you are experiencing loading issues when navigating to the Teams tab, refreshing the page from your browser should alleviate the issue. Again, we apologize for this inconvenience. If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/
- resolved May 31, 2024, 04:43 PM UTC
This incident has been resolved. Page loading in the Web client has returned to normal functionality. All systems are operational. Thank you for your continued patience as we worked this issue to resolution. Please reach out to On-Call Support with any questions. https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/