Splunk OnCall incident

Splunk On-Call intermittent loading issues

Splunk OnCall experienced a major incident on September 14, 2026 affecting Web Client (Portal), lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started: Sep 14, 2026, 07:53 PM UTC
Resolved: Sep 18, 2026, 12:43 AM UTC
Duration: 3d 4h
Detected by Pingoru: Sep 14, 2026, 07:53 PM UTC

Affected components

Web Client (Portal)

Update timeline

investigating Sep 14, 2026, 07:53 PM UTC

We are currently investigating a loading issue affecting the portal.victorops.com web interface. We will provide further details as soon as they are available. We apologize for any inconvenience! Please reach out to the Splunk On-Call Support team with any questions: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support
investigating Sep 14, 2026, 07:53 PM UTC

We are continuing to investigate this issue.
monitoring Sep 14, 2026, 11:00 PM UTC

The issue has subsided. We are continuing to monitor results. Please contact our support team if you still notice any problems or have any questions: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support
resolved Sep 18, 2026, 12:43 AM UTC

This incident has been Resolved.