Splunk OnCall Outage History

Splunk OnCall is up right now

Splunk OnCall had 8 outages in the last 2 years totaling 2481h 28m of downtime — averaging 0.3 incidents per month.

There were 8 Splunk OnCall outages since October 3, 2025 totaling 2481h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://victorops.statuspage.io

Critical October 8, 2026

The Home, Incidents, and Timeline Tabs Are Currently Unavailable

Detected by Pingoru
Oct 08, 2026, 04:10 PM UTC
Resolved
Oct 08, 2026, 07:17 PM UTC
Duration
3h 6m
Affected: Alert IngestionWeb Client (Portal)Android Client - Mobile AppAlert Ingestion - Inbound emailiOS Client - Mobile App
Timeline · 5 updates
  1. investigating Oct 08, 2026, 04:10 PM UTC

    We are currently investigating this issue, further updates will be shared as they become available.

  2. investigating Oct 08, 2026, 04:21 PM UTC

    We believe that alert ingestion and subsequent incident creation and related paging notifications may be impacted as well. We are continuing to investigate this issue.

  3. investigating Oct 08, 2026, 04:25 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 08, 2026, 05:23 PM UTC

    A fix for the issue has been implemented and we are seeing recovery across all services. The platform is largely operational now, we are continuing to actively monitor services during this recovery

  5. resolved Oct 08, 2026, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 14, 2026

Splunk On-Call intermittent loading issues

Detected by Pingoru
Sep 14, 2026, 07:53 PM UTC
Resolved
Sep 18, 2026, 12:43 AM UTC
Duration
3d 4h
Affected: Web Client (Portal)
Timeline · 4 updates
  1. investigating Sep 14, 2026, 07:53 PM UTC

    We are currently investigating a loading issue affecting the portal.victorops.com web interface. We will provide further details as soon as they are available. We apologize for any inconvenience! Please reach out to the Splunk On-Call Support team with any questions: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

  2. investigating Sep 14, 2026, 07:53 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 14, 2026, 11:00 PM UTC

    The issue has subsided. We are continuing to monitor results. Please contact our support team if you still notice any problems or have any questions: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

  4. resolved Sep 18, 2026, 12:43 AM UTC

    This incident has been Resolved.

Read the full incident report →

Notice August 12, 2026

Web UI and Mobile app loading issues

Detected by Pingoru
Aug 12, 2026, 06:30 AM UTC
Resolved
Aug 12, 2026, 06:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 13, 2026, 10:30 PM UTC

    Splunk On-Call experienced loading issues affecting the portal.victorops.com web interface and the Android and iOS mobile applications. The disruption lasted approximately one hour and has been resolved. We apologize for any inconvenience this disruption may have caused.

Read the full incident report →

Major December 5, 2025

Splunk On-Call Service // Network Disruption

Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:52 PM UTC

    Splunk On-Call experienced an isolated network disruption between approximately 08:47 UTC - 09:12 UTC earlier today, December 5th. The functionality has since returned to operational. We apologize for any disruption or adverse impact this caused. Please contact Splunk On-Call support with any questions - https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

Read the full incident report →

Minor November 13, 2025

Splunk On-Call Email Alert Ingestions Disruption

Detected by Pingoru
Nov 13, 2025, 03:35 PM UTC
Resolved
Nov 13, 2025, 04:54 PM UTC
Duration
1h 19m
Affected: Alert Ingestion - Inbound email
Timeline · 3 updates
  1. investigating Nov 13, 2025, 03:35 PM UTC

    Splunk On-Call Email Alert Ingestion appears to be disrupted. Thanks for your patience while we investigate this issue. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

  2. monitoring Nov 13, 2025, 04:00 PM UTC

    We are now seeing successful delivery of email alerts in our system. We are moving status to monitoring while we investigate the cause for this disruption. Thanks for your patience while we continue to investigate. Updates to follow. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

  3. resolved Nov 13, 2025, 04:54 PM UTC

    We've identified this issue as stemming from a release by our Email Alert provider. Their release has been rolled back and now Email Alert delivery to On-Call is fully operational. Our apologies for this disruption. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

Read the full incident report →