Splunk OnCall incident

We are currently investigating a problem regarding the availability of the iOS On-Call Mobile App in the Apple App Store.

Minor Resolved View vendor source →

Splunk OnCall experienced a minor incident on August 13, 2025 affecting iOS Client - Mobile App, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 09:47 PM UTC
Resolved
Aug 13, 2025, 11:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Aug 13, 2025, 09:47 PM UTC

Affected components

iOS Client - Mobile App

Update timeline

  1. investigating Aug 13, 2025, 09:47 PM UTC

    Please bear with us while we troubleshoot this issue; updates will follow. Note, this issue DOES NOT affect the functionality of previously downloaded iOS apps. Android is unaffected. For questions or concerns regarding the iOS Mobile App availability, please reach out to Splunk On-Call Support: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/contact-splunk-on-call-support

  2. resolved Aug 13, 2025, 11:00 PM UTC

    This incident has been resolved. The iOS Mobile App for On-Call is once again available in the Apple App Store. Apologies for any inconvenience! Please send any questions regarding this issue to Splunk On-Call Support: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support