There were 8 Splunk Observability Cloud US2 outages since February 28, 2026 totaling 680h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
Users may have observed a modified Playground UI (hidden org selector, added header, and an Exit Playground button with unexpected org‑switch behavior). No features were affected and no user experience was degraded. The issue was identified and fully mitigated by 16:49 PDT.
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
Apr 20, 07:30 PDT Investigating - We are currently dropping a subset of metrics. We are currently working on identifying the root cause.
Apr 13, 19:01 PDT Resolved - This incident has been resolved. Apr 13, 18:58 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 13, 18:57 PDT Update - Mitigation steps are in progress, and the situation is improving. We are continuing to monitor and will provide further updates as soon as possible. Apr 13, 18:52 PDT Update - Mitigation steps are in progress. We are continuing to monitor and will provide further updates as soon as possible Apr 13, 18:29 PDT Update - Mitigation steps are in progress. We are continuing to monitor and will provide further updates as soon as possible Apr 13, 18:06 PDT Update - Investigation is in progress. Our team is working on mitigation steps and will provide further update as soon as possible. Apr 13, 17:27 PDT Investigating - We are currently investigating the issue. APM New Data is delayed by approximately 40 minutes. There is no data loss.
Mar 24, 11:20 PDT Update - The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services. Mar 23, 17:57 PDT Update - The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider. Mar 23, 16:29 PDT Identified - The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.
Mar 17, 16:51 PDT Resolved - The issue with APM Trace Analyzer page functionality is fully recovered. Mar 17, 15:45 PDT Monitoring - The issue with APM Trace Analyzer page functionality has recovered, and engineering teams are monitoring to ensure continued health of the system. Mar 17, 15:14 PDT Update - We are currently investigating an issue with a subset of APM functionality called trace analyzer which allows customers to browse traces for filtering and sorting, function is degraded. Mar 17, 14:15 PDT Investigating - We are currently investigating this issue.
Mar 5, 11:24 PST Resolved - Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change. Mar 3, 09:15 PST Update - Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds. Mar 2, 12:24 PST Update - Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds. Mar 2, 00:34 PST Monitoring - Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Feb 28, 00:00 PST Completed - The scheduled maintenance has been completed. Feb 9, 00:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 2, 09:45 PST Scheduled - Splunk Synthetic Monitoring will begin updating Google Chrome to version 142 for Browser tests on Monday, February 9th at 12:00 AM PT. We periodically auto-update to newer versions of Google Chrome when available. Due to differences between browser versions, test behavior or timings can sometimes change and may require updates to your test steps. This rollout will be done gradually over two weeks, after which a new runner version for Private Location customers will be made available.
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