Splunk Observability Cloud US2 incident

Datapoints being dropped and UI intermittently not being available

Major Resolved View vendor source →

Splunk Observability Cloud US2 experienced a major incident on August 18, 2025 affecting Datapoint Ingest and Splunk Observability Cloud Web Interface, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 05:49 PM UTC
Resolved
Aug 18, 2025, 08:05 PM UTC
Duration
2h 16m
Detected by Pingoru
Aug 18, 2025, 05:49 PM UTC

Affected components

Datapoint IngestSplunk Observability Cloud Web Interface

Update timeline

  1. investigating Aug 18, 2025, 05:49 PM UTC

    Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins. UI Slowness is observed and did not load at all.

  2. monitoring Aug 18, 2025, 05:57 PM UTC

    Fix has been implemented and we are monitoring.

  3. monitoring Aug 18, 2025, 06:22 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Aug 18, 2025, 06:42 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 18, 2025, 06:59 PM UTC

    We are continuing to monitor for any further issues.

  6. identified Aug 18, 2025, 07:08 PM UTC

    The issue has been identified.

  7. identified Aug 18, 2025, 07:25 PM UTC

    We are continuing to work on a fix for this issue.

  8. monitoring Aug 18, 2025, 07:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  9. monitoring Aug 18, 2025, 07:54 PM UTC

    We are continuing to monitor for any further issues.

  10. resolved Aug 18, 2025, 08:05 PM UTC

    This incident has been resolved.