Splunk Observability Cloud US2 incident

Elevated Error Rate Accessing the Splunk APM Interface

Major Resolved View vendor source →

Splunk Observability Cloud US2 experienced a major incident on June 20, 2024 affecting Splunk APM Tag Spotlight and Splunk APM Business Workflows, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 10:49 PM UTC
Resolved
Jun 20, 2024, 11:20 PM UTC
Duration
31m
Detected by Pingoru
Jun 20, 2024, 10:49 PM UTC

Affected components

Splunk APM Tag SpotlightSplunk APM Business Workflows

Update timeline

  1. investigating Jun 20, 2024, 11:06 PM UTC

    We are investigating an elevated rate of errors occurring while using the Splunk APM Interface. Parts of the Splunk APM Troubleshooting experience like the service map, map breakdowns, Tag Spotlight and charts within Splunk APM may be impacted and return errors. Trace data ingest is not impacted.

  2. identified Jun 20, 2024, 11:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 20, 2024, 11:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 20, 2024, 11:36 PM UTC

    This incident has been resolved.