Splunk Observability Cloud US2 incident

Splunk APM Interface Degraded

Major Resolved View vendor source →

Splunk Observability Cloud US2 experienced a major incident on November 19, 2024 affecting Splunk APM Interface and Splunk APM Tag Spotlight and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 08:00 AM UTC
Resolved
Nov 19, 2024, 09:42 AM UTC
Duration
1h 42m
Detected by Pingoru
Nov 19, 2024, 08:00 AM UTC

Affected components

Splunk APM InterfaceSplunk APM Tag SpotlightSplunk APM API

Update timeline

  1. investigating Nov 19, 2024, 09:39 AM UTC

    We are investigating a major outage of the Splunk APM web application. Trace data ingest is not impacted at this time. We will provide an update as soon as possible.

  2. investigating Nov 19, 2024, 09:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 19, 2024, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 19, 2024, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 19, 2024, 09:42 AM UTC

    This incident has been resolved.