Splunk Observability Cloud US2 incident

Metadata API errors and Charts not Loading for Some Customers

Minor Resolved View vendor source →

Splunk Observability Cloud US2 experienced a minor incident on May 15, 2025 affecting Splunk Observability Cloud Web Interface and Splunk Observability Cloud API, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 05:18 PM UTC
Resolved
May 15, 2025, 05:54 PM UTC
Duration
36m
Detected by Pingoru
May 15, 2025, 05:18 PM UTC

Affected components

Splunk Observability Cloud Web InterfaceSplunk Observability Cloud API

Update timeline

  1. investigating May 15, 2025, 05:18 PM UTC

    Charts and metadata API requests for a subset of customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. identified May 15, 2025, 05:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2025, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2025, 05:54 PM UTC

    This incident has been resolved.