Splunk Observability Cloud JP0 Outage History
Splunk Observability Cloud JP0 is up right nowPingoru has recorded 51 incidents for Splunk Observability Cloud JP0: 17 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 157 of 720 (22%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 24 of 720 (3%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 2 | 7 of 519 (1%) |
Incidents, newest first
Minor October 15, 2026 Splunk Observability Cloud Web Interface Degradation 2h 19m Splunk Observability Cloud Web Interface
Started Oct 15, 2026, 07:03 PM UTC· resolved Oct 15, 2026, 09:23 PM UTC
- investigating Oct 15, 2026, 07:03 PM UTC
We are investigating a degradation of the Splunk Observability Cloud web application for some customers. Data ingest is not impacted at this time. We will provide an update as soon as possible.
- investigating Oct 15, 2026, 08:00 PM UTC
Our engineering teams are actively troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.
- investigating Oct 15, 2026, 09:05 PM UTC
Our engineering teams continue troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.
- resolved Oct 15, 2026, 09:23 PM UTC
This incident has been resolved.
Minor October 3, 2026 Splunk Observability Synthetic Metric may be missing 4h 17m Splunk Synthetics Monitoring Results processing
Started Oct 03, 2026, 02:20 AM UTC· resolved Oct 03, 2026, 06:37 AM UTC
- investigating Oct 03, 2026, 02:50 AM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Synthetic Monitoring tests are operational but metrics may be missing until the issue is resolved.
- identified Oct 03, 2026, 02:51 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2026, 02:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2026, 06:37 AM UTC
This incident has been resolved.
Notice September 18, 2026 Potential Login Issues –
Started Sep 18, 2026, 03:00 PM UTC· resolved Sep 18, 2026, 03:00 PM UTC
- resolved Sep 18, 2026, 03:39 PM UTC
Some of the customer are seeing login failures due to certificate errors. Customers that are already logged are not impacted. The issue has been resolved.
Notice July 8, 2026 GCP Cloud Monitoring metrics not fetched in JP0 –
Started Jul 08, 2026, 05:00 AM UTC· resolved Jul 08, 2026, 05:00 AM UTC
- resolved Jul 08, 2026, 10:49 AM UTC
Between 1a PDT and 2:50a PDT, any GCP integration that had the "Sync all (dynamically) listed projects" setting enabled had some of the Cloud Monitoring data from GCP dropped. This issue has been resolved. Customers may see gaps in charts and detectors that use affected GCP Cloud Monitoring metrics. AWS CloudWatch and Azure Monitor metrics are not impacted.
Notice July 1, 2026 A partial outage of Splunk APM Tag Spotlight – Splunk APM Tag Spotlight
Started Jul 01, 2026, 03:06 PM UTC· resolved Jul 01, 2026, 03:06 PM UTC
- resolved Jul 01, 2026, 03:06 PM UTC
We have confirmed that the issue affecting Tag Spotlight has been resolved. Customers may have experienced limited functionality within Tag Spotlight beginning at approximately 4:30 PM PT on June 30. Full functionality was restored at 7:20 AM PT on July 1.
Minor June 25, 2026 Logs correlation experience from a APM TraceView page was broken. 17h 15m
Started Jun 25, 2026, 12:00 PM UTC· resolved Jun 26, 2026, 05:15 AM UTC
- resolved Jun 26, 2026, 07:33 AM UTC
Due to a regression in a recent release, users navigating from Logs Related Content on the APM TraceView page to Log Observer were redirected back to APM TraceView instead. This impacted the Logs Correlation experience for customers across all realms, except US3 and Gov. The change has been reverted to restore the expected navigation experience. Product availability for APM and Log Observer was not impacted; the issue was limited to the Logs Correlation workflow from TraceView. Incident Start Time: 05:09 PDT, June 25, 2026 Incident End Time: 22:15 PDT, June 25, 2026
Minor June 2, 2026 Splunk Observability Synthetic Monitoring Results Processing delayed 6h 58m Splunk Synthetics Monitoring Results processing
Started Jun 02, 2026, 09:45 AM UTC· resolved Jun 02, 2026, 04:44 PM UTC
- investigating Jun 02, 2026, 09:45 AM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics may be delayed until the issue is resolved.
- investigating Jun 02, 2026, 10:45 AM UTC
We are continuing the investigation on the delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics could be delayed until the issue is resolved. Splunk teams are engaged and investigating.
- investigating Jun 02, 2026, 11:45 AM UTC
We are continuing the investigation on the delays in processing Splunk Observability Synthetic Monitoring test results. Tests are still running, but metrics could be delayed until the issue is resolved. Splunk teams are investigating and troubleshooting.
- investigating Jun 02, 2026, 12:57 PM UTC
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.
- resolved Jun 02, 2026, 04:44 PM UTC
We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 17:30 UTC - June 2 14:30 UTC
Critical April 25, 2026 RUM MMS Data Drop — Missing Chart & Dashboard Data 9h 16m Splunk RUM Monitoring MetricSets
Started Apr 25, 2026, 03:36 PM UTC· resolved Apr 26, 2026, 12:53 AM UTC
- investigating Apr 25, 2026, 03:36 PM UTC
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
- identified Apr 25, 2026, 05:05 PM UTC
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
- identified Apr 25, 2026, 06:35 PM UTC
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
- identified Apr 25, 2026, 10:24 PM UTC
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
- identified Apr 25, 2026, 11:46 PM UTC
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
- resolved Apr 26, 2026, 12:53 AM UTC
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
Critical April 17, 2026 Customers are not able login using Splunk Cloud (SCS) unified identify login page 1h 46m SSO OIDC Endpoint
Started Apr 17, 2026, 11:50 AM UTC· resolved Apr 17, 2026, 01:37 PM UTC
- investigating Apr 17, 2026, 11:50 AM UTC
Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.
- investigating Apr 17, 2026, 11:51 AM UTC
Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.
- investigating Apr 17, 2026, 12:19 PM UTC
Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.
- identified Apr 17, 2026, 12:30 PM UTC
We have identified the issue and are working on identifying a correct mitigation. Customers will still experience login failures with unified identity in this realm. We will share another update as soon as more information is available.
- identified Apr 17, 2026, 12:58 PM UTC
We are continuing to work on a fix for this issue. Customers may still experience login failures with unified identity in this realm while we validate recovery. We will provide another update as soon as more information is available.
- identified Apr 17, 2026, 01:17 PM UTC
A fix is being rolled out for the unified identity login issue in this realm. You may still see some intermittent login failures while the update propagates across all services. We are monitoring recovery and will share another update once validation is complete.
- monitoring Apr 17, 2026, 01:28 PM UTC
The mitigation has been completed and unified identity login access has been restored in this realm. We are no longer seeing the login failures. We will continue to monitor to ensure stability.
- monitoring Apr 17, 2026, 01:28 PM UTC
The mitigation has been completed and unified identity login access has been restored in this realm. We are no longer seeing the login failures. We will continue to monitor to ensure stability.
- resolved Apr 17, 2026, 01:37 PM UTC
This incident has been resolved.
Critical April 5, 2026 Splunk Cloud Unified Identity Unavailable 1h 17m Splunk Log Observer Interface
Started Apr 05, 2026, 06:29 PM UTC· resolved Apr 05, 2026, 07:47 PM UTC
- investigating Apr 05, 2026, 06:29 PM UTC
We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.
- investigating Apr 05, 2026, 06:45 PM UTC
Our team is currently working to resolve an issue impacting Unified Identity services.
- investigating Apr 05, 2026, 07:01 PM UTC
Investigation into the root cause of the Unified Identity issue is ongoing.
- identified Apr 05, 2026, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 05, 2026, 07:32 PM UTC
Teams continue working to implement the fix for this issue.
- monitoring Apr 05, 2026, 07:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2026, 07:47 PM UTC
This incident has been resolved.
Minor March 23, 2026 Synthetics tests running from Bahrain may not run on schedule 32d 3h Splunk Synthetics Monitoring Runners
Started Mar 23, 2026, 11:33 PM UTC· resolved Apr 25, 2026, 02:53 AM UTC
- identified Mar 23, 2026, 11:33 PM UTC
The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.
- identified Mar 24, 2026, 12:54 AM UTC
The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.
- identified Mar 24, 2026, 06:18 PM UTC
The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.
- resolved Apr 25, 2026, 02:53 AM UTC
This incident has been resolved.
Minor March 2, 2026 Potential Cloud Integration Issues In UAE Region 2d 23h
Started Mar 02, 2026, 08:16 PM UTC· resolved Mar 05, 2026, 07:22 PM UTC
- monitoring Mar 02, 2026, 08:16 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- monitoring Mar 03, 2026, 05:12 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
- resolved Mar 05, 2026, 07:22 PM UTC
Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.
Major February 17, 2026 Data Management Page is not loading 59m Splunk Observability Cloud Web Interface
Started Feb 17, 2026, 06:24 PM UTC· resolved Feb 17, 2026, 07:23 PM UTC
- investigating Feb 17, 2026, 06:24 PM UTC
Customers may be experiencing errors while loading Data Management Page.
- identified Feb 17, 2026, 06:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 17, 2026, 07:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2026, 07:23 PM UTC
This incident has been resolved.
Minor January 19, 2026 Hosts Infra Navigator View may not be loading properly 50m Splunk Observability Cloud Web Interface
Started Jan 19, 2026, 07:18 PM UTC· resolved Jan 19, 2026, 08:08 PM UTC
- investigating Jan 19, 2026, 07:18 PM UTC
We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.
- resolved Jan 19, 2026, 08:08 PM UTC
Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.
Major January 14, 2026 Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity 3h 2m Splunk Observability Cloud Web Interface, Splunk Log Observer Interface
Started Jan 14, 2026, 03:41 PM UTC· resolved Jan 14, 2026, 06:44 PM UTC
- investigating Jan 14, 2026, 03:41 PM UTC
Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
- investigating Jan 14, 2026, 04:07 PM UTC
We are continuing to investigate this issue.
- identified Jan 14, 2026, 04:47 PM UTC
Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
- identified Jan 14, 2026, 05:24 PM UTC
Teams are continuing to work diligently, and progress is being made in applying the fix.
- monitoring Jan 14, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2026, 06:44 PM UTC
The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
Major December 16, 2025 Issues in ingest leading to drop in datapoints. 2h 17m Datapoint Ingest
Started Dec 16, 2025, 02:54 PM UTC· resolved Dec 16, 2025, 05:11 PM UTC
- investigating Dec 16, 2025, 02:54 PM UTC
From the last half an hour we are seeing drop in datapoints because of issues in Datapoint ingest. We are investigating and will provide an update every 15 mins.
- monitoring Dec 16, 2025, 03:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 05:11 PM UTC
This incident has been resolved.
Minor October 17, 2025 Intermittent errors while saving Charts and Dashboard on UI 2h 55m Splunk Observability Cloud Web Interface
Started Oct 17, 2025, 10:53 PM UTC· resolved Oct 18, 2025, 01:48 AM UTC
- identified Oct 17, 2025, 10:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 18, 2025, 12:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2025, 01:48 AM UTC
This incident has been resolved.
Major September 29, 2025 Splunk customers using Splunk Unified Identity on v9.3.2411.117 might face issues logging into Splunk Observability Cloud 9d 4h SSO OIDC Endpoint
Started Sep 29, 2025, 12:00 PM UTC· resolved Oct 08, 2025, 04:38 PM UTC
- investigating Oct 01, 2025, 05:03 PM UTC
Splunk has identified a bug affecting all Unified Identity customers using Splunk Cloud version 9.3.2411.117 as their identity provider. Customers might be experiencing an inability to log in to Observability Cloud using the "Sign in via Splunk Cloud" workflow. The Splunk Cloud team is actively working on a solution, and the issue will be fully resolved once a patched version is released. The following workaround can be used by Customers using Unified Identity (without Centralized RBAC) until a patched version is released by the Splunk team 1. Customers using Unified Identity (without Centralized RBAC) can create a support case to have a set of users allow-listed for local login. 2. Once the users are allow-listed, the users will be able to login 3. After the patched version is released, the allowlist will be cleaned up There is no workaround for customers using Unified Identity (with Centralized RBAC) yet.
- identified Oct 02, 2025, 06:27 PM UTC
The issue has been identified and a fix is being implemented. The expected ETA is Oct 3 (Friday) by 5 PM Pacific
- resolved Oct 08, 2025, 04:38 PM UTC
This incident has been resolved.
Minor September 25, 2025 APM tag spotlight and other service-centric views unavailable for some customers –
Started Sep 25, 2025, 08:00 PM UTC· resolved Sep 25, 2025, 08:00 PM UTC
- resolved Sep 26, 2025, 06:06 AM UTC
APM Tag spotlight and other APM service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling entitlements due to a system error. Data ingest was not impacted. The issue has been resolved.
Notice August 21, 2025 Elevated Error Rate from the Splunk APM API 3h 28m Splunk APM API
Started Aug 21, 2025, 01:35 AM UTC· resolved Aug 21, 2025, 05:04 AM UTC
- investigating Aug 21, 2025, 01:35 AM UTC
We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.
- resolved Aug 21, 2025, 05:04 AM UTC
This incident has been resolved.
Critical July 11, 2025 Corrupted Session Replay data 1h 35m Session Replay Processor, Session Replay API
Started Jul 11, 2025, 07:15 PM UTC· resolved Jul 11, 2025, 08:50 PM UTC
- identified Jul 11, 2025, 07:15 PM UTC
An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.
- monitoring Jul 11, 2025, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 10:04 PM UTC
This incident has been resolved.
Minor June 5, 2025 Splunk APM MetricSets Delayed 38m Splunk APM Monitoring MetricSets
Started Jun 05, 2025, 11:47 PM UTC· resolved Jun 06, 2025, 12:26 AM UTC
- investigating Jun 06, 2025, 12:22 AM UTC
A degradation in the performance of a key backend component of Splunk APM is causing both Troubleshooting and Monitoring MetricSets to be delayed by more than five minutes. No data is being dropped at this time but data for the APM Troubleshooting page and Tag Spotlight experience, as well as metrics created from traces and APM detectors are all delayed.
- identified Jun 06, 2025, 12:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2025, 12:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 12:26 AM UTC
This incident has been resolved.
Critical June 3, 2025 Splunk Observability Synthetic Monitoring tests unavailable 5h 14m Splunk Synthetics Monitoring Runners
Started Jun 03, 2025, 09:30 PM UTC· resolved Jun 04, 2025, 02:45 AM UTC
- investigating Jun 04, 2025, 02:20 AM UTC
Synthetic Monitoring tests may experience issues, and runs may be missing or delayed until the issue is resolved. We will update the incident as we receive updated information.
- investigating Jun 04, 2025, 02:22 AM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2025, 02:31 AM UTC
We are continuing to investigate this issue.
- identified Jun 04, 2025, 02:36 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2025, 02:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2025, 02:45 AM UTC
This incident has been resolved.
Major May 29, 2025 Intermittent login failures for customers using Unified identity 41m Splunk Observability Cloud Web Interface
Started May 29, 2025, 12:48 AM UTC· resolved May 29, 2025, 01:29 AM UTC
- investigating May 29, 2025, 12:48 AM UTC
Customers using unified identity may experience intermittent failures while logging into Splunk Observability cloud web interface. Datapoint Ingest is not affected. We are investigating and will provide an update shortly.
- resolved May 29, 2025, 01:29 AM UTC
This incident has been resolved.
Major April 17, 2025 Log Observer Connect Search Failures 7h 3m Log Observer Connect Search
Started Apr 17, 2025, 11:30 AM UTC· resolved Apr 17, 2025, 06:34 PM UTC
- investigating Apr 17, 2025, 06:08 PM UTC
We're experiencing failures for searches related to Log observer. We will provide an update as soon as possible.
- identified Apr 17, 2025, 06:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2025, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2025, 06:34 PM UTC
This incident has been resolved.