Splunk Observability Cloud JP0 incident

Elevated Error Rate from the Splunk APM API

Splunk Observability Cloud JP0 experienced a notice incident on August 20, 2025 affecting Splunk APM API, lasting 17h 44m. The incident has been resolved; the full update timeline is below.

Started: Aug 20, 2025, 09:00 AM UTC
Resolved: Aug 21, 2025, 02:45 AM UTC
Duration: 17h 44m
Detected by Pingoru: Aug 20, 2025, 09:00 AM UTC

Affected components

Splunk APM API

Update timeline

investigating Aug 21, 2025, 01:35 AM UTC

We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.
identified Aug 21, 2025, 04:56 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Aug 21, 2025, 04:57 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 21, 2025, 04:57 AM UTC

This incident has been resolved.